Policies

  1. The Renter can nominate up to 2 named drivers (including the Renter). Except for the nominated drivers, the Renter shall be responsible for all loss and consequential damages arising out of the driving of the Car by any other person whether resulting in traffic accident or not. The Renter shall indemnify and keep the Company fully indemnified in respect thereof.

  2. The nominated drivers must be aged at least 25 but less than 65 years, be holding a valid Hong Kong Identity Card and a valid driving license, which is not revoked or suspended, which entitles him to drive in Hong Kong for a continuous period of not less than 2 years, who has not been sued for past 3 years, have no record of conviction of traffic offence(s) including but not limited to for drunken driving, hit & run gross negligence, illegal racing, reckless or dangerous driving, prior to the date of this Agreement.

  3. For driver who is not a permanent resident of Hong Kong and has resided or stayed in Hong Kong for less than one year, needs to show the visiting date and a “Visitor Stamp” from the immigration department in his/her passport, with an acceptable international or foreign driving license. If he/she has resided or stayed in Hong Kong for more than one year, a HK driving license is needed.

  4. The Renter must report immediately to the Company if there is change related to the above driver status. If driver does not fulfill all the above requirements, he will not have the insurance covered and the Company will not be responsible for any claims or damages incurred.

  5. The Company holds and shall maintain a valid Government License and mandatory insurance (war & civil war, terrorism, flood, typhoon, riot and strikes risks are excepted) and shall be responsible for maintenance of the Car. The Renter shall be covered by insurance coverage taken out by the Company against (a) general liability for HK$100,000,000 in respect of death or bodily injury to the third party; (b) third party property damage subject to a maximum of HK$1,000,000. The Renter is responsible for any excess, including HK$15,000 or 3% of loss whichever is greater for car damage, HK$15,000 or 3% of loss whichever is greater for theft loss, HK$15,000 for Third Party Property Damage, as requested under the insurance policy in the event of occurrence of any accident during the rental period.

  6. The Renter must pay to the Company the Rental Fee and other requested service fees when booking the Car. The Company shall use its reasonable endeavors to provide the rental Car. However, if Company cannot provide the Car out of its reasonable control, those pre-paid payments will be fully refunded. In that case, maximum compensation to the Renter is the return of the paid Rental Fees.

  7. A deposit shall be paid by the Renter to the Company before the Renter collects the Car from the Company. The deposit serves as security for the Renter’s due performance of the terms and conditions and cannot be used for any portion of the Rental Fee. If the Renter breaches any of the terms and conditions herein, the Company has the right to utilize the whole or part of the deposit toward payment for the loss incurred by the Company. This deposit will be refunded to the Renter after Renter returns the Car in good condition without any defect or damage and settlement of all misc. fees.

  8. An Octopus card is provided for carpark fees when the car is delivered/returned in a carpark. If Renter uses it for other expenses, he/she will be charged the amount of used and $ 200 administrative fee.

  9. Cars have Autotoll installed. When Company collects those fees from Autotoll after the Car is returned, Company will inform Renter the actual fees, without any administrative fee. Fees will be deducted from the Deposit if Renter has no further question within 24 hours. , renters can easily use, the tunnel costs will be notified after 24 hours.

  10. The Company will charge the Renter additional service fee if Car collection and delivery locations are different from Company specified locations.

  11. The Company will charge the Renter additional service fee if Car collection and delivery times are different from Company specified office hours.

  12. The Company shall not be responsible for recharging the Car battery. Subject to timely payment of the Rental Fee, the Car can be used by the Renter for a maximum daily mileage of 250 kilometers and for any additional mileage used the Renter will be charged at HK$5.00 per kilometer.

  13. The Renter can only extend the rental period with prior agreement from the Company. Without prior agreement from the Company, additional Rental Fee will be charged at a rate of 20% of daily Rental Fee for each hour.

  14. If the Renter submits his request for cancellation of the rental more than 48 hours before the commencement of the rental period, a HK$100 handling fee will be charged. If cancellation request is submitted between 24 to 48 hours before the commencement of the rental period, 50% of the Rental Fee will be charged. There will be no refund if the cancellation request is submitted less than 24 hours before the commencement of the rental period.

  15. Rental Fee will be forfeited if the Renter does not collect the Car within 1 hour after the specified collection time.

  16. The Renter shall be responsible and settle all fines or penalties for traffic offences committed during the rental period and shall indemnify the Company in full in respect thereof. If the Company shall be demanded by the relevant authority to pay any fine or penalty for an offence committed during the rental period, the Company will charge the Renter, in addition to the fine or penalty charged by the relevant authority, HK$200 for handling each of such payment.

  17. The Company reserves the right to charge the Renter an additional charge for buying a replacement car if the Car requires extensive repair due to accident damage.

  18. The Renter must in accordance with terms and conditions herein return the Car to the Company before or upon expiry of the hire. If the Renter requires an extension of the hiring period, the Renter must seek prior agreement from the Company, otherwise the Company would be entitled to recover possession of the Car upon expiry of the hiring term at the Renter’s cost without further notice. The Company will be entitled to charge at double for rental and service fees for every day elapsing between the expiration of the hire and the time the Car is returned to the company. The Company in case of any damage owing to towing and other loss, the Renter must fully indemnify the Company in case of any damage owing to towing and other loss, the Renter must fully indemnify the Company and be personally liable. If the Renter does not return the Car upon expiry and has not renewed the Hire Car Agreement, the Renter is to be fully responsible for all liability occurring after the expiry.

  19. In case of emergency breakdown, the Renter must notify the Company or the appointed service agent immediately to tow back the Car for repair and inspection. If any emergency rescue was caused by the Renter, the Renter should be responsible for all related charges and no replacement Car will be provided to the Renter.

  20. The Renter must report to the police in case of any accident and must notify the Company within 2 hours. Further the Renter must obtain the full names, addresses and particulars of the persons involved with and the names of the witnesses and must forthwith submit an accident report to the Company, in default the Renter would be personally responsible for all damages.

  21. In the event of an accident resulting in damage to the hired Car, the Renter shall not without the prior consent of the Company give any instructions or agree to any term(s) for repair to the Car or for the replacement of any parts thereof rendered necessary by the accident. The Renter shall not admit any liability nor settle or compromise any claim arising as a result of the accident unless with the prior written consent of the Company. If the Renter receives any claim from third party, insurance claim, legal procedure involving the hired Car, he shall notify the Company immediately and full co-operation is needed from the Renter. Failure to do so will result in the Renter being personally liable for the claim.

  22. The Renter authorizes the Company to quote for any additional services such as car decorations, signage, designated driver delivery, etc. The Company only carry out these services after Renter’s approval.

  23. An Immobilization Charge is payable by the Renter to the Company in the event of an accident. This is in addition to the amount deducted from the excess and is compulsory. This charge is calculated as normal daily rate times number of days from the date the Car is sent to repair to the date of completion of repair.

  24. The Renter shall keep the Car clean and in good and proper condition and shall bear the cost of repair of any damage to the Car resulting from negligent or improper use of the Car by the Renter or any person permitted by the Renter to use the Car. The use of the Car is limited to self use by the Renter. The Renter shall not use the Car for hire, driving tuition, competing in any rally or for any illegal purpose whatsoever. The Renter shall not effect any alternation to the body, accessories or engine of the Car nor do anything to alter the appearance thereof. Provided that the Renter and the nominated drivers are not in breach of this Agreement and the Hong Kong Road Traffic Ordinance, the coverage of liability of the Renter for damage of loss to the Car will be limited to the respective liability cap stated in this Agreement.

  25. If any damage has been caused to the Car which renders it beyond economic repair and the Company makes a declaration that the Car is considered total loss or if the Car has been lost or is stolen and a report of the loss has been made to the police, then the Renter shall be liable to pay to the Company the sum equivalent to the applicable Liability Cap specified in this Agreement, together with all sums then due and unpaid and in such event this Agreement shall be automatically terminated from the date that the Car has been declared total loss or the date that the Car has been reported lost, without prejudice to any outstanding rights already accrued provided that the Renter shall not have any claim against the Company for loss of Rental Fee or use of the Car as a result of such termination of this Agreement.

  26. No refund, in part or in full, will be paid if the Renter returns the Car earlier than the contracted date under any circumstances. Late car return will be charged at 20% of the normal daily rate per hour.

  27. The Renter is requested to inspect the Car with the Company’s staff before accepting the Car. Any irregularities after spotted out should immediately make notice of.

  28. If the Renter shall fail to pay any sum payable hereunder within 5 working days after the due date or shall commit a breach of the terms and conditions whether express or implied of this Agreement or shall do or allow to be done any act or thing which in the opinion of the Company may jeopardize the Company’s rights in the Car or any part thereof, then in each and every such case the Company may by notice in writing to the Renter forthwith terminate this Agreement.

  29. If any of the following events shall occur, namely :-

    • if the Renter shall become insolvent or if any distress, execution, or other legal process shall be levied on or against the Car or any part thereof or against any premises where the same may be or against any of the goods or other property of if the Renter or if the Renter shall permit any judgment against him to remain unsatisfied for 7 days; or

    • if the Renter shall call any meeting of his creditors or enter into arrangement with his creditors or cause or suffer the making of a statutory demand or the presentation of a petition for bankruptcy or winding up order against him; or

    • if the Renter being a corporation, shall enter into any liquidation reconstruction amalgamation or merger or shall have a receiver appointed in respect of all or any of his undertaking or assets;

    • Then in each and every such case this Agreement shall by that very fact and without notice terminate and no payment subsequently accepted by the Company without knowledge or such termination shall in any way prejudice or affect the operation of this Clause.

    • For the avoidance of doubt, the Renter shall be deemed to be in default upon happening of any event which entitles the Company to terminate this Agreement under this Clause and the Company’s exercise of its right of termination hereunder shall be without prejudice to its other legal remedies against the Renter.

     

  30. Subject as herein provided and in particular Clause 19 hereof, the Renter shall be solely responsible for and shall hold the Company fully indemnified against all claims, demands, liabilities, penalties, losses, damages, proceeding, costs and expenses which may be brought against or incurred by the Company as a result of or arising out of the use of the Car by the Renter or its employee servants or agents.

  31. The Renter shall be responsible for and shall hold the Company fully indemnified against all claims, demands, liabilities, losses, damages, proceedings, costs and expenses suffered or incurred by the Company as a result of any breach or default on the part of the Renter in the discharge of its obligations under this Agreement. If the Renter provides false information resulting in the insurance company refusing to compensate, the Renter will have to pay for the full damages to the Company.

Disclaimer

The information provided by JOURIVE / Jaunt System Limited on this website is for reference only. Whilst by JOURIVE / Jaunt System Limited endeavours to ensure the accuracy of the information on this site, no express or implied warranty is given by JOURIVE / Jaunt System Limited as to the accuracy of the information.

This website also contains information input by other parties and users may link this site to other sites and obtain information provided by other parties (collectively called "the other information"). JOURIVE / Jaunt System Limited expressly states that it has not approved nor endorsed the other information contained in or in connection with this site.

JOURIVE / Jaunt System Limited does not accept any responsibilities for any loss or damage whatsoever arising from any cause whatsoever in connection with this website. JOURIVE / Jaunt System Limited is entitled to delete, suspend or edit all information on this site at any time at its absolute discretion without giving any reason. Users are responsible for making their own assessments of all information contained in or in connection with this site and are advised to verify such information by making reference to its original publication and obtain independent advice before acting on it.

Privacy Policy Statement

In this Policy, “we” refers to JOURIVE / Jaunt System Limited and "Ordinance" refers to the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong.

Your Privacy

We are committed to respecting and protecting the privacy of our customers, visitors and website users ("Users" or "you") by observing and ensuring full compliance with the requirements stipulated under the Ordinance. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal data. Please read on for more details on how we handle your personal data.

What data does JOURIVE collect and how do we use it?

When you visit our website we will record your visit only as a “hit”. The web-server makes a record of your visit that includes your IP addresses (and domain names), the types and configurations of browsers, language settings, geo-locations, operating systems, previous sites visited (visitor data). We use such visitor data only for website enhancement, optimization and “security incident investigation” (e.g. tracing the origin of a suspected hacker’s attack).

At times, we may request that you voluntarily supply us with personal data. The personal data may be obtained by electronic means or in written form. Generally, this data is requested when you register for an event organized by JOURIVE, when you attend to events organized by JOURIVE, subscribe to a service provided by JOURIVE or when you subscribe for JOURIVE’s electronic news. When you enter a promotional event such as training, symposium etc., we may ask for your name, company name, contact number and e-mail address so we can administer the event and notify you of the registration status. Personal data held by us will be used for the purposes specified from time to time. Please refer to our Personal Information Collection Statement on how we may use your personal data and to whom we may transfer or disclose your personal data, and your right of access to and correction of your personal data held by us.

Will JOURIVE disclose or transfer the data it collects to outside parties?

JOURIVE will NOT disclose or transfer personal data collected to outside parties unless such disclosure or transfer is authorised, required or permitted by, or in compliance with, the Ordinance. Please refer to our Personal Data Collection Statement for details.

Data Security

We are required by the Ordinance to take all reasonable practicable steps to safeguard the security of personal data held by us. JOURIVE will strive to protect any personal data held by us against unauthorized access or processing. Our web-servers are hardened, protected behind "firewalls" in order to prevent unauthorized virtual access. Measures have been implemented to protect the web-servers against physical harm or theft.

Notwithstanding our obligation to safeguard the security of personal data, we are unable to guarantee complete security of communications through the internet given the open nature of the internet. You will have to assess and accept the relevant risks before sending personal data to us via our web site.

Use of Cookies

When you browse this website, cookies will be stored in your computer's hard drive. Most web browsers are initially set up to accept cookies. You can choose to “not accept” cookies by changing the setting but if you do so you may find that font resizing function may not work properly or may not be available. The data collected by means of cookies on the website about you include the current version of your operating system and web browser and will be used only for compiling aggregate statistics on how visitors browse the website for the purpose of managing and improving the design of the website.

Accuracy and Retention of Personal Data

We are required by the Ordinance to take all reasonable practicable steps to ensure that personal data held by us (i) is accurate having regard to the purposes for which the data is to be used; and (ii) is not kept longer than is necessary for the fulfillment of the purpose for which the data is to be used unless otherwise permitted by the Ordinance or required by any applicable legal or regulatory requirements. Please note that personal data collected from a User who has registered on our website to receive direct marketing materials will be retained for that purpose until he cancels his registration.

Direct Marketing

Subject to the applicable requirements under the Ordinance, we may from time to time send direct marketing materials promoting services, products, facilities or activities to you using your personal data. Please refer to our Personal Information Collection Statement for details. Opt-out channel or facilities will be provided to enable you to exercise your right to opt out from direct marketing.

We will not provide your personal data to third parties for direct marketing or other unrelated purposes without your consent.

Despite your provision of consent to use your personal data for direct marketing, you may at any time notify your intention to withdraw such consent.

Links to other Web Sites

Our website may contain links to other web sites maintained by other persons, which may collect your personal data in the course of your interaction with these persons. The collection and use of personal data by these persons are beyond our control and are subject to the privacy policies of the relevant persons.

Access to Personal Data and Correction Requests

You have a right under the Ordinance to request access to and/or correction of your Personal Data held by us. Please refer to our Personal Information Collection Statement on how to make data access requests or data correction requests.

Tell us what you think

Our goal is to respect your privacy. To help us improve our privacy policies, please give us your feedback. We welcome your comments and questions.

Personal Information Collection Statement

In this Statement, "we" refers to JOURIVE / Jaunt System Limited. In complying with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of the Hong Kong ("Ordinance"), we strive to safeguard your data privacy. This Statement sets out matters relating to the collection and use of your personal data.

Collection of Your Data

A. From time to time, it is necessary for us to collect your personal data for providing you with updates, services, products or facilities or carrying out activities described in the "Purpose and Use of Your Data" section below. It is not obligatory to supply the requested personal data but if you fail to supply the requested data or any part thereof, we may not be able to provide you with the updates, services, products, facilities or activities.

B. We may also generate and compile information about you. Personal data provided by you and all information generated and compiled by us about you from time to time is collectively referred to as "Your Data".

Purpose and Use of Your Data

C. We may use Your Data for one or more of the following purposes from time to time: providing updates, services, products, facilities or activities (including our website) and matters relating to administration, management, operation and maintenance (including processing applications or requests for services, products, facilities or activities); communicating with you (including responding to your enquiries or requests for information); designing and offering contests, games, lucky draws, promotions, surveys or events; marketing services, products, facilities, activities or other subjects (please see further details in "Use of Your Data in Direct Marketing" section below and you may opt out from receiving marketing information); offering, managing and operating any membership, loyalty or reward programmes; administering and maintaining our website and diagnosing problems where necessary; designing, reviewing, evaluating and enhancing our services, products, facilities or activities (including conducting research, survey and analysis for those purposes); investigating and handling complaints, claims or incidents involving us or any of our customers, visitors or website users; preventing, detecting or investigating suspicious or illegal activities; making disclosure when required by any law, court order, direction, code or guideline applicable in or outside Hong Kong; and purposes relating to any of the above.

Transfer of Your Data

D. Your Data will not generally be disclosed or transferred to any other party in a form that would identify you except in the following circumstances: If we use third party suppliers or service providers who provide administrative, insurance, telecommunications, information technology, computer, data processing, content delivery, marketing support or other services to support our business operation or facilitate provision of our services, products, facilities or activities, we may provide Your Data to these suppliers or service providers. We may disclose Your Data to any governmental or law enforcement agency, judicial body or regulatory authority to whom we are required to make disclosure according to any law, regulation, court order, direction, code or guideline. In addition, Your Data may be accessed by, disclosed or transferred to any person under a duty of confidentiality to us (including our accountants, auditors, legal advisers or other professional advisers) [and any of our subsidiaries, holding companies, associated companies or affiliated companies] for the purposes described in the "Purpose and Use of Your Data" section above.

E. As the parties mentioned above may be located outside Hong Kong, Your Data may be transferred out of Hong Kong.

Use of Your Data in Direct Marketing

F. We are allowed to use Your Data in direct marketing only if you consent or do not object. In connection with direct marketing, we intend: to use your name and contact details, profiling information, services and products portfolio information, and transaction pattern and behaviour collected, compiled, generated or held by us from time to time; and to market and promote the services, products, facilities, activities, contests, conferences, lucky draws, events and promotional campaigns from time to time available relating to us or "JOURIVE" or the partners of "JOURIVE", or shops or merchants or hotel in the "JOURIVE" or offered or hosted at "JOURIVE" (including consumer goods, food and beverages, books and stationery, children goods and services, fashion and accessories, optical products, watches, jewellery, luxurious goods, personal care, health and beauty products and services, furniture and lifestyle goods, home furnishing and appliances, florists, sports gear and products, electronic products and appliances, banking and financial services, cinemas and theatres, cultural, entertainment facilities and activities, charity activities, leisure activities and performances, gift redemptions and car parking facilities)

G. If you agree to our use of Your Data in direct marketing, please tick (√) the box in the corresponding reply slip or data collection form to exercise your opt-in right. A sample of such is as follows:

Reply Slip / Data Collection Form

I have read the Personal Information Collection Statement of JOURIVE / Jaunt System Limited, including the information about the use of my personal data in direct marketing, and I understand its contents. By ticking the box below, I signify my consent for JOURIVE / Jaunt System Limited to use my personal data (primarily my name and contact details) in direct marketing services, products, facilities, activities and other subjects to me (primarily services, products, facilities, activities, events and subjects offered in relation to JOURIVE / Jaunt System Limited or JOURIVE or partners of JOURIVE or shops or merchants in JOURIVE or offered or hosted at JOURIVE) as more particularly set out in the Personal Information Collection Statement.

You may also write to our Data Protection Officer at the address below or contact us via the contact information provided in our direct marketing materials to opt out from direct marketing at any time.

Our Privacy Policy and Practices

Please see our Privacy Policy Statement for our general policy and practices in respect of our collection and use of personal data.

Access to and Correction of Your Data

You have the right to request access to, and correction of, Your Data held by us. We may charge a reasonable fee for administering and processing your data access request. If you need to check whether we hold Your Data or if you wish to have access to, correct any of Your Data which is inaccurate, please write via e-mail to our Data Protection Officer at cs@jourive.com

This Statement is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this Statement, the English version shall prevail.